Chamberlain’s first smart lock packs 2K video, AI, and facial recognition

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Chamberlain, best known for its smart garage door openers, is making its most ambitious move into home security with the launch of its first smart lock. Unveiled at CES, the myQ Secure View 3-in-1 Smart Lock combines a smart lock, a 2K HDR video doorbell, and a camera into a single device, expanding the company’s home-access ambitions from the garage to the front door.

The $279.99 device offers five methods of entry: fingerprint recognition, facial recognition, a PIN code, smartphone app control, and a physical key. It’s designed to work within the myQ ecosystem, which includes garage door controllers, indoor and outdoor cameras, and accessories like the myQ Smart Garage Video Keypad. The company hasn’t disclosed a BHMA or ANSI grade for he lock.

According to Chamberlain, the lock is among the fastest on the market, with an unlock time of just two seconds. It also includes AI-powered detection that identifies people, vehicles, packages, and animals, and can trigger automatic actions like locking or unlocking the door based on whether a recognized individual is detected.

Chamberlain

The device operates in temperatures ranging from -4°F to 140°F and is powered by a rechargeable lithium battery that lasts up to six months. A fully charged backup battery (sold separately) can be swapped in to avoid downtime. For homes without a wired chime, Chamberlain also offers an optional myQ Chime accessory.

The lock is available to myQ users starting January 6, with general availability on January 13 via myQ.com and select retailers.

While the product represents a significant step forward for Chamberlain’s home security lineup, it arrives against the backdrop of growing consumer skepticism about the company’s business practices. In recent years, Chamberlain has been criticized for locking key features behind subscription paywalls after product launch, and for disabling support for popular third-party platforms.

In late 2023, the company blocked access to its API for Homebridge and Home Assistant, effectively cutting off users who had relied on those platforms to integrate Chamberlain devices with Apple HomeKit and other smart home ecosystems. Chamberlain framed the move as a necessary step to protect performance and security, but it left many users frustrated and without the integrations they had come to depend on.

Even before that, the company had phased out Google Assistant integration and stopped selling its own HomeKit-enabling accessory, the myQ Home Bridge, though it still supports devices that are already in use.

Chamberlain has not said whether the new Secure View Smart Lock will require a subscription to access features like video storage or advanced automation. That detail may be crucial for consumers already wary of the company’s history of rolling out fees post-purchase.

Whether the Secure View lock will overcome that history remains to be seen. But with deep integration into Chamberlain’s expanding myQ ecosystem, it may appeal to existing users looking for a unified approach to home access control.

This story is part of TechHive’s in-depth coverage of the best smart locks.

Chamberlain, best known for its smart garage door openers, is making its most ambitious move into home security with the launch of its first smart lock. Unveiled at CES, the myQ Secure View 3-in-1 Smart Lock combines a smart lock, a 2K HDR video doorbell, and a camera into a single device, expanding the company’s home-access ambitions from the garage to the front door.

The $279.99 device offers five methods of entry: fingerprint recognition, facial recognition, a PIN code, smartphone app control, and a physical key. It’s designed to work within the myQ ecosystem, which includes garage door controllers, indoor and outdoor cameras, and accessories like the myQ Smart Garage Video Keypad. The company hasn’t disclosed a BHMA or ANSI grade for he lock.

According to Chamberlain, the lock is among the fastest on the market, with an unlock time of just two seconds. It also includes AI-powered detection that identifies people, vehicles, packages, and animals, and can trigger automatic actions like locking or unlocking the door based on whether a recognized individual is detected.

The myQ Secure View 3-in-1 Smart Lock combines a smart lock, a 2K HDR video doorbell, and a camera into a single device,
Chamberlain

The device operates in temperatures ranging from -4°F to 140°F and is powered by a rechargeable lithium battery that lasts up to six months. A fully charged backup battery (sold separately) can be swapped in to avoid downtime. For homes without a wired chime, Chamberlain also offers an optional myQ Chime accessory.

The lock is available to myQ users starting January 6, with general availability on January 13 via myQ.com and select retailers.

While the product represents a significant step forward for Chamberlain’s home security lineup, it arrives against the backdrop of growing consumer skepticism about the company’s business practices. In recent years, Chamberlain has been criticized for locking key features behind subscription paywalls after product launch, and for disabling support for popular third-party platforms.

In late 2023, the company blocked access to its API for Homebridge and Home Assistant, effectively cutting off users who had relied on those platforms to integrate Chamberlain devices with Apple HomeKit and other smart home ecosystems. Chamberlain framed the move as a necessary step to protect performance and security, but it left many users frustrated and without the integrations they had come to depend on.

Even before that, the company had phased out Google Assistant integration and stopped selling its own HomeKit-enabling accessory, the myQ Home Bridge, though it still supports devices that are already in use.

Chamberlain has not said whether the new Secure View Smart Lock will require a subscription to access features like video storage or advanced automation. That detail may be crucial for consumers already wary of the company’s history of rolling out fees post-purchase.

Whether the Secure View lock will overcome that history remains to be seen. But with deep integration into Chamberlain’s expanding myQ ecosystem, it may appeal to existing users looking for a unified approach to home access control.

This story is part of TechHive’s in-depth coverage of the best smart locks. Read More